Your parcel is shipped on the day of the order if it is placed before 12:00 (excluding weekends and holidays). You will be notified by e-mail as soon as your package is shipped.
In periods of high activity, order preparation can take up to 48/72 hours.
We offer two delivery methods:
- Rapid mail box provided by Colissimo (48h delivery)
- In one of your local shops in partnership with Mondial Relay (Delivery in 3 to 5 working days)
We ship all over the world, the rates depend on the destination.
Deliveries in France, Belgium and Luxembourg are offered from 65 € with Mondial Relay.
Possible returns within 30 days
You have received your items but the size or cut does not suit you? No worries, you have 30 days from the date of receipt of your parcel to return the products concerned.
To make an exchange, return the item to us with your details, the order number and the desired size. Upon receipt, we will send you a new garment.
The relevant article is to be returned to the following address: STERED - Parc d'Activités Kénéah Ouest - 5 rue de Molène - 56400 Plougoumelen. This item must not have been worn and must be properly folded in its original packaging.
It is imperative that the products are returned in perfect condition and in their original packaging. Damaged, soiled or incomplete items are not returned. We reserve the right to refuse the return of goods that have not been returned in accordance with the stipulations.
The costs of redirection of your order are offered to you, the costs of return of the items to be exchanged remain at your expense.
For orders outside the European Union, there is no exchange possible, the item will be automatically refunded.
In the case of a refund request, it takes place within 8 days of receipt of your items and automatically on the account associated with the bank card used during payment. In the case of payment by cheque or transfer, we will contact you to define the means of refund.
For any information or comment write us.